Reach us securely online
Send us your contact information and what you need through our secure Request Assistance form and a VAC team member will follow up. Please do not enter your Social Security number online — we collect that in person.
Request Assistance Online →Send us your contact information and what you need through our secure Request Assistance form and a VAC team member will follow up. Please do not enter your Social Security number online — we collect that in person.
Book an appointment online
Choose a guaranteed time with a Veterans Service Officer — no waiting. Walk-ins are always welcome during office hours, too (Mon–Fri, 8:00 AM–4:00 PM).
Book an Appointment →Choose a guaranteed time with a Veterans Service Officer — no waiting. Walk-ins are always welcome during office hours, too (Mon–Fri, 8:00 AM–4:00 PM).
VETERANS IN CRISIS — IMMEDIATE HELP AVAILABLE 24/7
Call or Text 988, Press 1 | Chat: VeteransCrisisLine.net | Centerstone 24/7: (855) 985-0911
Office Information
- Address
570 N. Broad Street, P.O. Box 12
Carlinville, IL 62626 - Phone
(217) 854-5249 · Fax: (217) 716-2311 - Email
macvac@macvac.org - Office Hours
Mon–Fri 8:00 AM–4:00 PM
Closed on Federal & State Holidays - Official County Page
Macoupin County VAC on macoupincountyil.gov ↗
Walk-Ins Welcome
Veterans are welcome during business hours. Appointments are recommended but not required. Bring your DD-214 and any relevant documents.
Visit Us
Find Us
What to Bring to Your Appointment
DD-214 (Certificate of Release/Discharge)
Required for all benefit claims
Social Security Number
Veteran and spouse if applicable
Photo ID (Driver's License or State ID)
Government-issued identification
Marriage Certificate
If claiming spousal benefits
Birth Certificates
For dependent children claims
Medical Records
Relevant to any disability claims
Financial Documents
For pension or financial assistance
Current Bills / Invoices
For financial assistance requests
Voided Check
So the VA can set up direct deposit of your benefit payments
Privacy & Confidentiality
All information shared with the VAC is treated as confidential. Your records are protected under the Privacy Act of 1974 and applicable Illinois privacy statutes. Information is used solely to assist you in obtaining benefits and services. We do not share your information without your written consent.